You must inspect the condition of your order upon delivery. If you notice that the package has some light damages on the outside, we kindly ask you to notify the courier and mark it down on the delivery slip, if you found big damage on boxes DO NOT ACCEPT the package and claim it to the courier. If you accept a heavily damaged box, we won’t be able to accept your claim on damaged parts inside.
After found out that you have damaged parts you need to fill up the claim with your local courier. After you fill up the claim with the local courier please let us know in this claim form as soon as possible after receipt of the item, but not later than 48 hours after delivery.