How long it will take to solve my claim?
We try to solve the claim as fast as possible but it could take also few weeks if we have to claim it with the courier.
I opened a box and the parts are damaged
We are truly sorry for this inconvenience, the important thing is to solve the problem as soon as possible with the courier (FedEx, UPS, National post). You should never accept the box if it has some damages. You should immediately also contact the courier to claim the damage during the transport.
I can't find some parts in the box
Some parts are connected to the others and it could happen that you can’t see it or it is covered with the air bubble foil protection. In any case, take a second proper look at the box and if you can’t find it, please fill up this claim form and we will investigate what happened.
The parts doesn't fit
We try to make the fairings in the best fitting possible, but it still requires some experience or skills and tools to change the fairings. If you don’t have it you should always ask professionals to make the mounting for your motorcycle. If you think, that the part is faulty and it is not fit how it should please fill this claim with photos.